RS infotech is registered for VAT and all our homehelp prices include VAT at 17.5%
Telephone
Call 9am to 9pm including weekends
Text
Send a text message from your mobile phone and we will ring you back
Skype
If you have a Skype account, click below to initiate a free Skype call to us
You can add rsit.homehelp to your Skype contacts.
We are not retailers, for your convenience our technicians carry a small stock of basic parts at reasonable prices for repairs/upgrades, priced as below. Feel free to supply your own parts and/or software; see Buying Computer Parts for our buying advice.
Payment
We accept payment by cash and guaranteed cheque, and through our website we accept most credit and debit cards and PayPal.
Generally we advise people to buy computer parts by mail order or from a reputable local shop; see Buying Computer Parts. For ordering a non-stock part such as memory, we charge a small fee for our time.
| Ordering a Non-Stock Part | £8 |
| Keyboard, Standard UK layout, PS/2 plug, white or beige | £5 |
| Keyboard, Standard UK layout, USB plug, black | £7 |
| Mouse Ball, Standard 22mm | £2 |
| Mouse, 2-button + Wheel, Ball-type, PS/2 plug, OEM, beige or black | £6 |
| Mouse, 2-button + Wheel, Optical, PS/2 or USB plug, OEM, beige or black | £9 |
| Mouse, 2-button + Tilt Wheel, MS Comfort Optical 3000, USB plug, OEM, silver/black | £12 |
| Mouse Mat, High Quality, rubber-backed, Microban fabric surface, for optical mouse | £5 |
| PCI V92 56Kbs Modem | £9 |
| DVD-ROM Drive, Standard 16x DVD Read, 52x CD Read, IDE/PATA interface, OEM | £10 |
| Power Supply, Quiet, 20/24pin ATX with SATA, 350W, OEM | £19 |
USB2 is the current standard for connecting most PC peripherals, including printers, cameras, scanners, VoIP handsets, TV/Video convertors, game pads and wireless network adaptors. Original USB sockets are OK for slow devices such as the humble mouse and keyboard, but no use for fast devices such as most multimedia add-ons. Many older PCs do not have enough, or even any, USB2 sockets, but it is usually easy to add plenty more. See here for installation by us.
| USB2 PCI Card, for desktop computers - adds 4 USB2 sockets at the back | £7 |
| USB2 PCI Card Hub with 3½” Bay - adds 2 USB2 sockets at the back, 3 at the front | £12 |
| 13A Plug USB Charger - charge MP3 players, phones, cameras etc without a PC | £4 |
| PCI 10/100Mbs Network Card, OEM | £6 |
| PCI Wireless Network Card, 11g, allows desktop PC to use wireless network | £15 |
| ADSL Filter/Splitter - filters one telephone socket | £5 |
| Network Cables (Cat 5e) - Pre-made | 1m £1 1.5m £2 2m £2 5m £4 8m £5 |
| Network Cables (Cat 5e) - Made-to-order (max 50m) | £1 + 50p per metre |
| USB2 Slimline Flash Drive, 1GB - fast, very easy, portable data storage | £8 |
| WebCam with Microphone, VGA at 30fps, USB2, suitable for Skype or MSN | £10 |
| Skype Telephone Handset, USB2, makes Skype feel more natural | £12 |
| Speaker/Headphone 2-into-1 Adapter - avoids having to swap plugs | £1 |
| Fan Speed Controller, quietens unnecessarily noisy fans (Zalman Fanmate 2) | £5 |
| USB Cable, Standard A-B plugs, also suitable for slower USB2 devices, 1m/1.8m | £1/£1 |
| USB2 Cable, Standard A-B plugs, 1m/1.8m | £2/£2 |
| USB Extension Cable, A plug/socket, also suitable for slower USB2 devices, 1.8m | £1 |
| Floppy Drive Cable, Standard 34-way | £1 |
| IDE/PATA Ribbon Cable for (older) hard disks & DVD drives ATA-33 (40-way) ATA-66 (80-way) | £1 £1 |
| SATA Data Cable for (newer) hard disks & DVD drives, 1m | £3 |
| SATA Power Cable Adapter (standard Molex socket - SATA plug) for (newer) hard disks & DVD drives, 150mm | £3 |
| Modem Cable, Standard RJ11 to BT, 1.8m | £2 |
| Modem Cable Adapters RJ11 plug - BT socket BT plug - RJ11 socket | £2 £1 |
| Telephone Extension, Standard BT plug/socket, 10m | £5 |
| 13A Standard IEC Mains Lead, 1.8m, beige or black | £2 |
| IEC to IEC Mains Lead Extension, 1.8m ('kettle connectors') | £2 |
| 13A Surge-Protection Sockets - protects equipment from mains 'spikes' 6-way Socket Bar Single Adapter | £10 £3 |